Customer Service

CUSTOMER SERVICE

Elysion Technologies certified technical experts support customers from product enquiry to after sales service.

Probes, Software and Retrofits System

ELYSION-TEK provide users with reliable upgrading service technology.
Adopt today's most advanced probe modules, software and retrofit kits, make full use of the user's existing measurement equipment resources, and use the most economical solution to "give new life to the old machine" of your measuring instrument, so as to improve the accuracy and efficiency improvements.

Old system revitalized by combining advanced hardware and latest software with the existing equipment.
Measuring software Rational DMIS and RationalVue, External-Array-completely inherited CAD seamless connection, 100% graphical display, quick drag & drop operation, real-time CAD comparison, multiple picture reports, advanced algorithm etc.

We also provide various types of special software for your option, and can design customized software for clients.

Before
After
Maintenance and Repair

ELYSION-TEK provides you the after-sales service you need. The items include:

  • Repairs

    Support for all brands of instrument users.

    Maintenance

    Through our regular maintenance and certified factory service to keep your systems running in peak condition and extend its working life of machine.

    Skill Training

    Users can enhance operation skills through our introductory to advanced metrology courses to optimize CMM productivity.

  • Inspection and Programming Service

    ELYSION-TEK certified engineers can offer you a professional solution to production overload or unique measuring applications. We can also help to develop part programs for proper start-up of inspection of new components.

    Internet Long-distance Service

    Offer clients excellent service through Internet that will save your time and money. Clients can get our support online including summit enquiries, require technical support, upgrade software, and do skill training, etc.

    System Consultation

    Our specialties and engineers help select the solution that best suits specific manufacturing and inspection needs.

    Abundant Accessory Supply

    We supply abundant accessory of all types of measuring machine, so that clients won’t be troubled from manufacturing process.

Dimension Inspection

Provides customers with CMM and VMM machines the measuring requirements, cooperate with professional engineers to perform instrument operations, assist you to obtain accurate data, and provide measurement reports.

Calibration

Regular calibration and certification can guarantee the highest level of system accuracy and repeatability.